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Archive for March, 2010

The whole reason why SEPA was so slow to move on, according to banks, was that everyone was expecting the PSD end-date (November 2009) to arrive. After which, everything would have run swift and smooth. “Give us an end date” banks said, “and things will happen”. The PSD end-date has come and passed, and I […]

Mar 29th, 2010 | Filed under Banking, Corporate Banking

Celent senior analysts, Banking Group This event is free for Celent clients and the media. Non-clients can attend for a fee of USD $495. Celent will contact non-clients after they register for credit card information. Please register by Thursday, May 6, 2010 to guarantee your space. Please click here for more information.

Mar 28th, 2010 | Filed under Events
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Some recent shopping trips demonstrated to me that the payment card interchange battle between merchants and card issuers/payment brands is taking a more aggressive turn. This intensified battle is not limited to the halls of Congress, it is also taking place on the front lines, in retail stores. As many of you already know, merchants […]

Mar 25th, 2010 | Filed under Retail Banking

As I work with banks across the globe I see two different philosophies of core banking design: The first is the component philosophy, where banks buy best of breed components and link them together, frequently with point to point integrations, more recently using SOA. The second philosophy is the universal or integrated system that does […]

Mar 24th, 2010 | Filed under Corporate Banking, Retail Banking
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Last week someone pointed out a new feature to me on the Bank of America web site. If you enter the location finder tool, you are given a subtle option to “schedule a small business appointment.” The feature isn’t available for all branches and is being targeted at those branches that are equipped to handle […]

Mar 23rd, 2010 | Filed under Banking

I just returned from the Digital Insight National Client Conference in San Antonio. I was invited to speak on social media for banking, and I also took some time to attend several of the sessions. One of the sessions I attended was a panel discussion with a group of four commercial businesses. These middle market […]

Mar 17th, 2010 | Filed under Banking

As I wrote earlier this year, I have a confirmed case of iPhone envy. As I scan industry news, that sense of envy is getting stronger. This is because lately, I have been noticing iPhone apps that are leveraging what I believe is a credible role for mobile devices in payments — i.e., the ability […]

Mar 15th, 2010 | Filed under Uncategorized

Recent changes in Reg. E requiring banks to institute mandatory opt-in provisions for courtesy overdraft programs weren’t a big hit with most banks – for good reason. NSF fees comprised 74% of total fee income collected by US banks in 2007 according to the FDIC, amounting to nearly $30 billion. Right or wrong, NSF fees […]

Mar 10th, 2010 | Filed under Retail Banking

Last Friday I got a call from the fraud department of my credit card company asking me about several transactions. None of them were made by me and I declared them to be fraudulent. We went through the usual motions – card cancelled, new card will be sent in the mail, I am not responsible […]

Mar 10th, 2010 | Filed under Banking
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Celent senior analyst Enrico Camerinelli This event is free to Celent clients and the media. Non-clients can attend for a fee of USD $249. Celent will contact non-clients after they register for credit card information. Please click here for more information.

Mar 9th, 2010 | Filed under Events
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