I wanted to build on my earlier blogs about customers getting more control over their card transactions. I do think it’s a genuine trend, although I am conscious that the more you think about something, the more you tend to notice things which seem to support your argument, yet otherwise perhaps wouldn’t have caught your [...]

I have undergone a conversion. After talking to a bank CIO and attending the salesforce.com Cloudforce Tour yesterday in San Jose, California, I now see a place for the cloud in banking. The bank CIO talked about moving not just prospecting, but account origination to the cloud, specifically to force.com. The tools available on force.com [...]

One of Celent’s greatest strengths is that we have offices and analysts all over the world, covering various aspects of financial services. This is important because Celent is able to research cutting-edge technologies developed in one country/region that may be harbingers for market developments in other countries/regions. My latest report, Lessons from the Mobile Payments [...]

Red Gillen, Senior Analyst, Celent’s Banking Group This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.

JPMorgan Chase has apparently launched a targeted campaign to boost its Chase Quick Deposit, remote deposit capture client base with some unusually rich discounts. Specifically, Chase is offering two years of free Chase Quick Deposit (normally $50/mo, plus the $855 Panini MyVisionX scanner to power it. Total retail value = $2,055. Like any offer, there [...]

I am always excited when a bank launches an innovative product. RBC (in Canada) recently announced the launch of myFinanceTracker. RBC is “using the services of a California-based online financial solutions company” to offer the solution. To my knowledge, RBC is the first Canadian bank to offer PFM. It is a great move on their [...]

Bart Narter, Senior Vice President, Celent’s Banking Group This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.

Bart Narter, Senior Vice President, Celent’s Banking Group This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.

In my last blog post, I talked about a Lloyds TSB Airmiles Duo card, which gives the customers a choice of using either MasterCard or American Express card for their purchases. I believe this is an example of a broader trend in card issuing – giving the customers more control. Here are a couple of [...]

Two different banks in the past 30 days have come to Celent looking for help with non-branch channels, and the banks couldn’t be more different. One is a local bank in the US with a few dozen branches. The other is a global bank with operations in dozens of countries. Both are thinking about the [...]