Bart Narter, Senior Vice President, and Jacob Jegher, Senior Analyst, Celent’s Banking Group This event is open to banks and is by invitation only. Registration is limited to four contacts per bank. Please click here for more information.
The past week saw two significant announcements in the world of WFO. Historically, use of WFO has been the domain of large organizations. In financial services for example, Celent estimates that 80% of top tier banks use WFO (those with assets of US$50b or more) while less than 500 US FIs employ WFO (about 3%). [...]
Celent analyst Hua Zhang This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.
Another year over, and another successful Sibos. My previous post gave a sense (I hope!) of how long and busy the week was. Having finished the week, it now seems to have flown by. The pile of business cards and follow-ups are a testament to a productive series of meetings. In addition to the happiness [...]
It’s been a hectic but great week at Sibos, chock full of meetings and interactions. The Celent Banking team was well represented and I made the rounds along with Zil and Gareth (see Gareth’s blog entry here). I managed to steal away from the traditional Sibos stream for a bit, and participated in several sessions [...]
Or so it feels already. Whilst Sibos officially opens 9am on Monday, the reality is slightly different. The logistics mean that the conversations start on the planes flying in. I sat next to one of my favourite journalists, Jane Copper from The Banker, I made a new contact in Fiserv in the seat behind me [...]
With preparations for SIBOS (see Gareth’s earlier blog), it would have been easy to miss PayPal’s announcement this week amongst all the other pre-SIBOS press releases. And it would have been a mistake, because it is important. PayPal talked about “re-imagining money” and “new normal in retail”. Often such platitudes don’t mean much, but if [...]
It’s that time again where the payments industry decamps for a week of meetings and parties under the banner of Sibos. This year it’s the turn of Toronto. For those of you have not been, it’s like no other conference I’ve been to in the payments industry. Whilst Cartes is larger in terms of visitor [...]
You will have to read my new report to find out the full answer. Although PFM solutions have been in existence for several years, adoption is pitiful. To give you an idea, only 3.8% of users across large banks and software vendors have been active in the last 30 days. It’s a horrific statistic, and [...]