Where Are The Android Tablet Banking Apps?

Sep 25th, 2013 | Posted by

Banks aren’t the swiftest at keeping up with tech trends. It’s not a surprise,  particularly with the constraints imposed by compliance, risk, IT security, and legal. There is also the mess of legacy systems that eat up scarce IT resources. However, there are several key trends that simply can’t be ignored if banks want to stay relevant in the mobile banking space. Stephen Greer recently posted  about a recent report that we authored, Tablet Banking: An Evaluation of Tablet Apps at the Top US Banks. There is no doubt that banks have to move quickly and build full featured and engaging tablet apps. What’s fascinating to me is that only 7 of the top 13 banks have released apps. Even more interesting is that only 2 (Bank of America and PNC Virtual Wallet) have dedicated Android tablet apps. Android commands a staggering 67%  of the tablet market!  On a personal note, I’ve fully switched over to Android and have dropped my iPhone and iPad (more on that in a future blog post).

tabletbank

Addressing the Android space isn’t necessarily a quick and easy endeavor, and banks have to make sure their app is ready for mass market consumption. Bank of America is a great example of a bank that has released an Android tablet app, but it simply doesn’t work with a slew of devices on the market. Kudos to them for actually building an Android app, but I had to use 3 different Android tablets before I could get the Bank of America app and running. I first attempted to use the app on a Samsung Galaxy Tab 3 8.0 – nothing doing, Google Play indicated that the app was not compatible with this device. I tried again with an Acer Iconia A210 – same problem. The Bank of America app was finally evaluated using an Asus MeMO Pad Smart 10. It can certainly be a challenge for banks to build apps that are compatible with the spectrum of Android devices on the market. Different screen sizes, screen resolutions and hardware can pose challenges. With that said, it’s critical for banks to offer a smooth experience. Make sure your app is compatible before you release it to the masses. And let’s not forget that the masses are running Android.

BofA

  1. Ameer – One That Matters
    Oct 27th, 2013 at 22:30
    Reply | Quote | #1

    This is perhaps the most frustrating thing as developers because we need to satisfy the masses (which are running android) but need to ensure efficiencies. Add to this the different versions of android being used across the multiple devices! Do you think that with Samsung and HTC’s rise there will be a natural reduction in the amount of android tablet makers? Surely there will be a standard to keep these manufacturers closer together (just like USB phone chargers now)?

  2. Nextbanq
    Nov 15th, 2013 at 14:23
    Reply | Quote | #2

    Very surprizing results… Usually, US are 10 years in advance regarding technology in comparaison with France, but I can say it now been a while that most of the French banks are proposing those Android apps.
    Not saying they are all of great quality, but they do exist.