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Archive for the ‘Banking’ Category

Celent recently released the report On the Margins: A Comparison of Banks and Credit Unions by Asset Tier, where community institutions of the same size are compared across a number of performance metrics, mainly efficiency ratio. One of the most interesting findings is that credit unions are becoming less efficient at a faster rate than […]

Apr 27th, 2015 | Filed under Banking, Retail Banking

*As mentioned in an earlier blog, the persistence of the “branch is dead” debate seems to be to betray the deeply invested interests on each side of the debate. In many financial institutions, digital and physical channels still have separate reporting structures (Figure 1). In Celent’s October 2014 survey of North American financial institutions, we […]

Apr 23rd, 2015 | Filed under Banking, Retail Banking

One of the great advantages of being a Celent analyst is that we’re able to look at banking advances around the world and share what we learn with our clients and readers. This week I’d like to focus on a few interesting developments in the United Kingdom. The unifying theme this time around is innovation […]

Apr 21st, 2015 | Filed under Banking, Retail Banking

There have been a few mainstream press mentions of e-invoicing and invoice financing over the last few weeks. For many readers not closely following the space, I suspect this will be the first thing they’ve really seen about the topic. Some of the numbers quoted in the articles have been eye catching – a trillion […]

Apr 15th, 2015 | Filed under Banking, Corporate Banking

A couple of weeks ago, Facebook announced it would bring P2P payments to its Messenger platform for customers in the US. According to a Finextra article: “To send money through the free new feature, users start a message with a friend, tap a ‘$’ icon, enter an amount, and then hit the pay button. The […]

Apr 2nd, 2015 | Filed under Banking, Retail Banking

Apple may not always come up with the idea in the first place, but by throwing their weight behind they can take the idea mainstream. Biometric authentication has existed for years, but it was Apple that really brought it to everyone’s attention when it first launched TouchID, and subsequently demonstrated with Apple Pay how biometrics […]

Apr 2nd, 2015 | Filed under Banking, Retail Banking

Last week was busy for Celent: on Monday we hosted our annual Innovation and Insight Day at Carnegie Hall (more on that later). Tuesday we assembled the Celent team from around the globe for our annual in-person meeting. We find that even in this age of virtual teams and instant connectivity, there’s no substitute for […]

Mar 31st, 2015 | Filed under Banking, Corporate Banking, Retail Banking

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. As expected, it was a great way to read the temperature of the banking industry. The conference was well attended, with broad representation from all institution sizes and markets. There were a couple of overarching themes throughout the event. […]

Mar 16th, 2015 | Filed under Banking, Events, Retail Banking

Stick with me on this – all will become clear! So, I suspect we all have the same conversations at parties when making small talk with people you’ve just met – “…and what do you do?” There’s the standard work answer: “We help banks make the right technology purchases for their business. We start with […]

Mar 16th, 2015 | Filed under Banking, Corporate Banking

I’m on a plane over the Arabian Sea collecting my thoughts after a packed week in Trivandrum, Bangalore and Mumbai. The impetus for my trip was the honor of presenting at Suntec’s User Meet on the occasion of its 25th anniversary. The clients who attended were extraordinarily open about their stories and presented extremely compelling […]

Mar 16th, 2015 | Filed under Banking, Corporate Banking, Retail Banking