Archives

Archive for the ‘Retail Banking’ Category

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. As expected, it was a great way to read the temperature of the banking industry. The conference was well attended, with broad representation from all institution sizes and markets. There were a couple of overarching themes throughout the event. […]

Mar 16th, 2015 | Filed under Banking, Events, Retail Banking

I’m on a plane over the Arabian Sea collecting my thoughts after a packed week in Trivandrum, Bangalore and Mumbai. The impetus for my trip was the honor of presenting at Suntec’s User Meet on the occasion of its 25th anniversary. The clients who attended were extraordinarily open about their stories and presented extremely compelling […]

Mar 16th, 2015 | Filed under Banking, Corporate Banking, Retail Banking

There have been a number of reports in the UK since the beginning of the year heralding a cashless Britain, suggesting that cash “dies” this week. Of course, I’m being somewhat tongue in cheek, but it was suggested that February 2015 would be the last month that cash was king. That’s true in many ways […]

Mar 4th, 2015 | Filed under Banking, Corporate Banking, Retail Banking

During the Lunar New Year, more than 100,000 Chinese visited South Korea. The way people shop in a duty free shop, or in a convenience store is quite different than before: They pay with the world’s well-known Chinese mobile payment, Alipay, the most successful case of Fintech in the world. In Seoul main streets and […]

Mar 2nd, 2015 | Filed under Banking, Retail Banking

Over a year ago, we published a 2014 edition of our annual Top Retail Payment Trends Report (2015 edition is here), in which we distinguished between app-based wallets – majority of mobile payments solutions in the market at that point – and device-based wallets. We suggested that payments would become ever tighter integrated into the […]

Feb 27th, 2015 | Filed under Banking, Retail Banking

The branch is dead, long live the branch! Controversy around the wisdom (or not) of investing in the branch channel amidst rapidly growing digital banking adoption is showing no signs of letting up. Consider three articles published in the past week: Bank Innovation covering Associated Bank branch closures to fund digital channel initiatives. BTN coverage […]

Feb 26th, 2015 | Filed under Banking, Retail Banking

Celent’s Innovation and Insight Day is about a month away, and I couldn’t be more excited. We have great external speakers bookending the day, and we’ll be exploring exciting technology implementations with 18 Model Banks in five categories (plus Celent’s Model Bank of the Year): Digital Omnichannel Legacy and Ecosystem Transformation Innovation and Emerging Technologies […]

Feb 18th, 2015 | Filed under Banking, Corporate Banking, Events, Retail Banking

Last week Google announced that it will be rolling its email based money transfer system to the UK. The feature was launched about two years ago in the US and allowed those with a Gmail account to hover over a $ sign and add money to an email message like an attachment. It is expected that […]

Feb 3rd, 2015 | Filed under Banking, Retail Banking

My wife and I decided that it was time. Time to introduce our 2 daughters to a bank and open their own accounts. Our girls are old enough (ages 8 and 6)  to understand what a bank is, plus they hear their daddy talk way too much about banks. So far, their birthday money has been […]

Jan 29th, 2015 | Filed under Retail Banking

Yesterday Apple announced its results for Q1 2015: revenue of $74.6 billion, profit of $18 billion over the three months, apparently the largest quarterly corporate earnings of all time. While these numbers are hugely impressive, of course, the payments industry was looking for any hints of Apple Pay performance. This is what we learned: On […]

Jan 28th, 2015 | Filed under Banking, Retail Banking