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Archive for the ‘Retail Banking’ Category

My wife and I decided that it was time. Time to introduce our 2 daughters to a bank and open their own accounts. Our girls are old enough (ages 8 and 6)  to understand what a bank is, plus they hear their daddy talk way too much about banks. So far, their birthday money has been […]

Jan 29th, 2015 | Filed under Retail Banking

Yesterday Apple announced its results for Q1 2015: revenue of $74.6 billion, profit of $18 billion over the three months, apparently the largest quarterly corporate earnings of all time. While these numbers are hugely impressive, of course, the payments industry was looking for any hints of Apple Pay performance. This is what we learned: On […]

Jan 28th, 2015 | Filed under Banking, Retail Banking

It’s 2015, the mid-point of the decade and a good time to start looking at major trends in Asian financial services over the next five to ten years. One of the major themes will be regional integration, which is another way of saying the development of cross-border markets. There are at least two important threads […]

Earlier this month, Celent published a report providing an analysis of an October 2014 survey among North American banks and credit unions. The effort sought to understand the state of retail banking channel systems. It should be no surprise to find that revenue growth broadly remains bank’s #1 strategic priority. Or, that digital banking channel […]

Jan 23rd, 2015 | Filed under Banking, Retail Banking

As we highlighted in our recent report The Update on EMV Migration in the US: Leaving the Station and Building up Steam, the US market is finally making a strong progress towards EMV. While many of the barriers we discussed in the past have been dismantled, there are still challenges that remain. One such challenge […]

Jan 23rd, 2015 | Filed under Banking, Corporate Banking, Retail Banking

Apple Pay continues to provide excitement to many in the industry who are looking for signals indicating that Apple Pay is either doomed or is becoming a mass-scale success. In reality, it’s neither at the moment – it’s still early days. A few recent stories also caught my eye. At first glance, they seemed a […]

Jan 22nd, 2015 | Filed under Banking, Retail Banking
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Last week I attended an IBM Watson briefing geared toward Financial Institutions at Watson HQ on Astor Place in Silicon Alley. The event was oversubscribed, a testament to FIs’ interest in Watson. I learned three things. Implementing Watson is hard. IBM had a panel of three financial services firms (Nationwide (the US mutual), USAA, and […]

Jan 20th, 2015 | Filed under Retail Banking

I travel. A lot. And in the spirit of full disclosure, Delta and Starwood are my go-to airline and hotel chain. It helps that they have a mutually reinforcing arrangement whereby I receive miles for my Starwood stays and SPG points for my Delta flights. It just so happens that I’d already settled on these […]

Jan 8th, 2015 | Filed under Banking, Corporate Banking, Retail Banking

Everyone in banking is talking about “Digital.” Celent has hosted fascinating roundtables on the topic, and it’s the basis of one of our three themes. And yet, there’s a startling lack of consensus on what Digital means. There’s a famous proverb of a group of people in a dark room who touch different parts of […]

Dec 30th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

How much savings in back-end processing costs do real-time core banking systems really offer? A 2011 Celent report entitled Why Change Cores?  was written in the wake of the news that BBVA Compass had decided to convert to Accenture’s Alnova real-time core platform.  At the time, the analyst community seemed to agree that we were […]

Dec 22nd, 2014 | Filed under Banking, Corporate Banking, Retail Banking