Archives

Archive for the ‘Uncategorized’ Category

NetFinance 2014 just finished in Miami.  Celent spoke on “Engaging Mobile Customers through Content, Display, Alerts, and More,” which generated a number of follow-on conversations on how to execute on the notion of engaging with customers, and a great question on how long today’s innovation stays differentiated. Our answer: “not very.” I’ve mentioned before that […]

May 5th, 2014 | Filed under Banking, Retail Banking, Uncategorized

Celent held a client roundtable on the subject of “Digital.” We had a sneaking suspicion that there wasn’t a lot of consensus on what that word actually means, so just prior to the event we asked participants “to list three words or initiatives that you associate with digital in your organization.” Here’s what we found: […]

Apr 15th, 2014 | Filed under Banking, Retail Banking, Uncategorized

I’ve just spent an extraordinarily useful day at a banking conference, Source Media’s Retail Banking 2014, in Orlando  (http://www.americanbanker.com/conferences/retail/).  Great sessions and great attendees (plus the chance to get out of Boston’s snow) made the journey worthwhile. Many of the memes of the day  (in no particular order, and with no claims to exhaustiveness) reinforced […]

Mar 14th, 2014 | Filed under Uncategorized

The financial world is abuzz about the recent acquisition of Simple by the Spanish banking giant BBVA.  The news is surprising, but not unusual for a banking group that has invested in other innovative companies such as Freemonee, SumUp, and Radius.  The deal also legitimizes a financial start-up that has garnered quite a bit of […]

Feb 21st, 2014 | Filed under Banking, Retail Banking, Uncategorized

Finovate just ended yesterday, and it was great to see all the new and interesting ideas floating around the financial services space.  For those who may not know, Finovate is a two-day event that showcases some of the best new and innovative things happening in financial services technology.  Over 60 companies coming from all over […]

Feb 13th, 2014 | Filed under Banking, Retail Banking, Uncategorized

I looked at 2013 to see what the readers of Celent’s banking reports were most interested in. Here are the top 10, ranked by the number of downloads, and the date they were published. Innovation is clearly of interest to our subscribers, as are top trends. What do you think will be hottest in 2014? […]

Jan 21st, 2014 | Filed under Banking, Corporate Banking, Retail Banking, Uncategorized

Commercial banks play a vital role in the financial system among; facilitating borrowing and lending for corporate clients to optimize their funds, provide specialized financial services to enable efficiency in transactions, and much more. Now imagine a world without banks. Corporations (excluding retail in this blog) would struggle to borrow money, spend much time seeking […]

Nov 28th, 2013 | Filed under Uncategorized

Earlier this year, Celent released a report, Branch Boom Gone Bust: Predicting a Steep Decline in US Branch Density, which made comparisons between the decline of brick-and-mortar video rental stores, like Blockbuster, and branch banking in the US.  Celent argued that the decline of Blockbuster at the hands of digital alternatives is a cautionary tale […]

Nov 25th, 2013 | Filed under Banking, Retail Banking, Uncategorized

I’ve had a little time now to reflect on the latest BAI conference, held earlier this month in Denver.  I have five observations: Trite as it sounds, there is still no substitute for face-to-face interaction.  The Celent banking team was booked from dawn to dusk, meeting with banks and service providers to discuss current views […]

Nov 19th, 2013 | Filed under Uncategorized

I attended the AFP conference in Las Vegas. Attendance seemed high while this may be partially attributable to the fact that it was held in Las Vegas. Now I wish I can tell you more about the conference, but like they say, what happens in Vegas stays in Vegas. All jokes aside, it was a […]

Nov 15th, 2013 | Filed under Uncategorized