Against the Odds: Improving Euro Area Commercial Lending Indicators

Euro Area Bank Lending SurveyOver the past several months the European Union has weathered a number of challenges – Brexit, political turmoil, the migrant crisis, and sluggish GDP growth among them. But surprisingly, the latest European Central Bank (ECB) data doesn’t reflect any negative shocks on credit supply and demand. The latest Euro Area Bank Lending Survey found that […]
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The Future of Zapp and Other Musings on MasterCard and VocaLink

MC_728x150Yesterday, my colleague Gareth shared on these pages his first thoughts after the announcement that MasterCard is buying VocaLink. I agree with his points, but also wanted to add some of my own observations. As someone who closely follows the developments in digital payments, one of the questions following the acquisition to me is what happens with Zapp, a […]
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What MasterCards’ Acquisition of VocaLink might mean

Today, MasterCard announced the acquisition of VocaLink  in the UK. Before I start I should say I have worked for both organisations, and any comments that I make are mine, and nor am I mentioning anything that isn’t in the public domain. In some ways the acquisition is surprising, given all that is happening – […]
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Setting Out a Vision for Customer Authentication

We all know that "passwords suck", as my colleague Bob Meara stated clearly and succinctly in his recent blog. But what's the alternative – is the answer biometrics or something else? We do believe that biometrics is part of the answer. However, our vision for authentication – security measures banks take when providing customers access to their services – is broader than […]
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Faster Than A Speeding Payment: The Race To Real-Time Is Here

tableIt’s been two years since my last reports on real-time payments, and much has happened, not least of which is the perception and understanding the industry has. As a result, the discussions in many countries that don’t have real-time payments infrastructure are now when they will adopt, rather than why would they adopt. Yet in […]
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Unintended Consequences of Regulation, Part “n”

MIF1I must admit, I lost count how many times we at Celent have written and talked about unintended consequences of regulation. This is the latest installment. As most people know, PSD2 has introduced new card multilateral interchange fee (MIF) limits in Europe. Debit card transactions across Europe have been capped at 0.2% of transaction value, while for credit cards, the limit is 0.3%. […]
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Solving the Fintech Vendor Due Diligence Conundrum

Vendor Management GraphicBanks are ultimately responsible for all of the services that they provide, even when they contract with third parties to help them deliver those services. More and smaller banks are partnering with outside providers, and there are more and smaller third parties being formed to meet more specific bank needs. While there’s even a section […]
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Mobile banking adoption growth is slower than you think

1In March of this year the Federal Reserve released the newest iteration of its consumer survey report on mobile banking, Consumers and Mobile Financial Services 2016. One fact that sticks out is how slow mobile banking adoption has been over the last few years.  While 53% of smartphone users have used mobile banking in the […]
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Passwords Suck – Bring on Biometrics!

@Pay's Sought After T-shirtNow that I have your attention. Let me be clear: I hate passwords, particularly when they are increasingly required to be longer, more complex and frequently changed. Apparently, I am not alone in this sentiment. At a conference in 2015, a small start-up, @Pay, a low-friction mobile giving platform, offered attendees a free t-shirt in […]
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Brexit. Eventually. Possibly.

What did Britain say to its trade partners? See EU later. It’s been a funny week or two to say the least, so it seemed apposite to start with a joke (and we’re not talking about the England vs Iceland result! – the Icelandic commentator is worth a 30sec listen.) The UK woke up to […]
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