Why are credit unions changing vendors at a higher rate than banks?

FINPicCredit unions are almost twice as likely to change vendors as banks, with competitive churn rates of 7.6% compared to 2.7% for banks.  Churn Rate measures the number of institutions in a given time period that either change or drop a vendor contract.  Churn is broken down into two components: competitive churn, which measures the […]
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The banking railroad of innovation: Follow the river

Train Hi ResI'm a big fan of the old movie classics. The TMC channel was a loyal companion during my graduate school days at the University of Illinois, offering a comforting black and white backdrop to frequent all-day programming sessions, and today I frequently call on TMC to get me through my daily hour-long treadmill sessions. This weekend TMC offered […]
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Digital banking is ready to take off in Latin America

Digital is the new reality in Latin America. In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately. There is also a general consensus that […]
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I hate being wrong: A precise look at mRDC adoption in the US

mRDC HistoryNobody likes being wrong. I’m no exception. Sometimes it’s not so much being wrong as much as being inaccurate. Here’s an example of where my best-effort estimates have been a bit off. Mobile RDC (mRDC) has been a fairly hot topic and a mobile banking capability that has gained rapid and widespread adoption among US […]
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Top trends in corporate banking webinar

2016-04-18_15-40-50Please join me on Thursday, April 21st at noon EST for an overview of the 2016 edition of our Top Trends in Corporate Banking report, which was published in March. Corporate banks continue to place an enormous focus on investing in digital channels to meet the ever-increasing demands of clients for enhanced tools while boosting […]
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Congratulations to Celent Model Bank 2016 Winners!

Last week many of us at Celent were in New York attending our Innovation and Insight Day on April 13th. It is Celent's flagship event during which we announce Model Bank and Model Insurer winners and celebrate their achievements. In addition, the program includes keynote speeches from industry leaders and Celent analysts, plenty of opportunities […]
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A good recipe from the Brazilian banking industry in times of need

The world seems convulsed these days. No matter where you live, something significant is developing around you or about to burst. Brazil has not been the exception. Economic slowdown and corruption allegations involving high officers in government and the private sector, have led to massive social protests. The Panama Papers only to continue to build […]
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Amazon Echo’s implications for banking

EchoToday’s banking watchword is simplicity. As ludicrous as it may have sounded a couple of years ago, the difference between three taps and two has become significant, and is getting more important every day. But what if there were no taps? I've always been a bit of a tech geek, but had resisted buying the […]
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The iPhone, the FBI, and the lessons for bankers

With today’s news comes the interesting development that the FBI has apparently used a “tool” acquired from an unnamed third-party white hat security firm to gain access to the locked iPhone of one of the San Bernardino shooters without requiring Apple’s cooperation.  This issue had been the subject of a recent tug-of-war between Tim Cook and the US […]
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Liquidity management: Staying afloat in turbulent times

External ForcesLiquidity management has recently begun to assume increasing importance as four key external forces create turmoil in a historically placid section of corporate treasury. The most significant regulation affecting liquidity management is Basel III, along with others such as money market fund reform. Taken together, they’re changing the way banks structure their balance sheets and […]
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