11.14.2013: Celent Banking Webinar: Rise of the New Bank Account?

11.14.2013: Celent Banking Webinar: Rise of the New Bank Account?
Senior Analyst with Celent’s Banking Group Zilvinas Bareisis. This event is free to attend. Please contact Chris Williams at +44 (0)208 870 7875 or cwilliams@celent.com with any questions. Please click here for more information.

The Conference Season Is Now In Full Swing

The Conference Season Is Now In Full Swing
It’s that time of the year when many of us are on the road. September to November is usually a very busy time with conferences and industry events. Of course, it’s a great way to meet our clients and prospects, other industry experts, and learn from attending the sessions and presentations. Usually, someone from Celent is at all the major events – for example, a few of my colleagues have attended SIBOS and wrote about it on this blog. In this post, I wanted to discuss the events that are keeping me busy over the next month of so. Last week I was at EFMA Retail Payments Week. As always, it was a great event and I wanted to extend my thanks to the organizers for inviting me again to speak. I presented my research on lessons from launching NFC payment solutions, which judging from comments and discussions after the presentation was well received by the audience. NFC payments was an important theme throughout the conference. While NFC is really struggling to take off in the US, there still seems to be a significant level of activity and interest in Europe. However, I was actually somewhat surprised at how strongly a clear message was coming through many conference presentations – even in Europe, banks are starting to lose patience with MNOs and are beginning to give up on the idea of collaborating. Instead, they are launching contactless cards (the good old plastic), and are exploring alternative approaches to mobile payments (secure element in the cloud, payments directly from the bank account, etc.) I am convinced that we will see NFC-based mobile payments in Europe in due course, but I suspect most of the solutions will be driven by mobile operators, with very selective participation from banks. I am getting on the plane tomorrow to go to Money2020, which again promises to be a very interesting show. I will be moderating a panel discussion titled The World of Payments Meets the World of Marketing, continuing the debate around how payments transaction data can be used effectively to the benefits of consumers, merchants and financial institutions. I will also be presenting at the ATM, Debit and Prepaid Forum, where I will be asking the question whether the retailers can ignite mobile at the POS. Given that NFC models haven’t taken hold, and open wallets such as Google Wallet continue to struggle, I will be arguing that retailer apps might actually be the ones that spark adoption of mobile payments. On the morning of October 17th, we are hosting a Banking Roundtable discussion in London on The Future of the Bank Account. It is a confidential, bank-only forum, with an emphasis on idea exchange. We already have a strong roster of registered participants, but there are still a few places available. If you work for a bank and would like to find out more, please contact Todd Carter (tcarter@celent.com) or Chris Williams (cwilliams@celent.com). Finally, most of the Celent’s Banking team will be at BAI Retail Delivery in Denver. So, if you are going to any of these events, don’t hesitate to drop us a line so that we could arrange to meet. Look forward to seeing you!

10.30.2013 Celent Banking Webinar: No Bank is an Island

10.30.2013 Celent Banking Webinar: No Bank is an Island
Senior Vice President of Celent’s Banking Group Daniel Latimore This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Ken Kilduff at 1.617.262.3128 or kkilduff@celent.com. Please click here for more information.

11.19.2013 Celent Banking Webinar: Global Core Banking – Steady But Unspectacular Growth

11.19.2013 Celent Banking Webinar: Global Core Banking – Steady But Unspectacular Growth
Senior Vice President of Celent’s Banking Group Daniel Latimore and Celent Senior Analyst Stephen Greer This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Ken Kilduff at 1.617.262.3128 or kkilduff@celent.com. Please click here for more information.

9.10.13: Celent Banking Webinar: Thinking the Unthinkable: Banks Relinquishing Control of Their Payments Infrastructure

9.10.13: Celent Banking Webinar: Thinking the Unthinkable: Banks Relinquishing Control of Their Payments Infrastructure
Gareth Lodge, Senior Analyst, Celent’s Banking Group This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Ken Kilduff at +617.262.3128 or kkilduff@celent.com. Please click here for more information.

6.25.13: Celent Asia Webinar: Big Data Strategies in the Chinese Banking Industry

6.25.13: Celent Asia Webinar: Big Data Strategies in the Chinese Banking Industry
Celent analyst Hua Zhang This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.

6.26.13: Celent Banking Webinar: Launching NFC Payments: Emerging Lessons from Recent Implementations

6.26.13: Celent Banking Webinar: Launching NFC Payments: Emerging Lessons from Recent Implementations
Zilvinas Bareisis, Senior Analyst, Celent’s Banking Group This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Bret Heither at +360.597.4846 or bheither@celent.com. Please click here for more information.

6.11.13: Celent Banking Webinar: Branch Boom Gone Bust: Predicting a Steep Decline in US Branch Density

6.11.13: Celent Banking Webinar: Branch Boom Gone Bust: Predicting a Steep Decline in US Branch Density
Bob Meara, Senior Analyst, and Stephen Greer, Analyst with Celent’s Banking Group This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Bret Heither at +360.597.4846 or bheither@celent.com. Please click here for more information.

How to give a killer Finovate presentation

How to give a killer Finovate presentation
I’m attending Finovate Spring in San Francisco (Finovate.com). We’ve seen a number of great demos, and others that haven’t gone so well.  If you think of a classic consultant’s 2×2, with one dimension being strength of the idea and the other the strength of the presenter, probably the most unfortunate quadrant is the one that has a great idea, but shoddy delivery. Here are a few tips to help Finovate speakers give a killer presentation that will have the twittersphere take notice (with apologies to those who prompted the observations):
  1. First, before you do anything else, State the Problem that you’re trying to solve
  2. Have a demo that works; extra credit for something live
  3. Involve the audience, preferably with something live (see #2)
  4. Have a catchy slogan
  5. Print catchy slogan on a tee-shirt
  6. Speak in a Commonwealth accent (Australian, British, Kiwi, South African – they’re all good).  Americans think you sound smart
  7. Avoid using the terms “security,” “identity,” or “authentication.”  These are all terribly important, but from a presentation perspective, you’re starting from a hole ten feet deep.
Good luck to all of you presenting! And kudos, by the way, to Finovate for their iOS and Android apps.

6.17.13: Celent Banking Event: New Imperatives for Omnichannel Delivery

6.17.13: Celent Banking Event: New Imperatives for Omnichannel Delivery
Dan Latimore, Senior Vice President, Jacob Jegher, and Bob Meara, Senior Analysts, Celent’s Banking Group This is a confidential, bank-only forum, with an emphasis on idea exchange. Registration for this event is limited to three contacts per bank. We are encouraging each bank to send their head of mobile, the head of online banking, and the head of branch. Questions? Please contact Bret Heither at bheither@celent.com or +1.360.597.4846. Please click here for more information.