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Posts Tagged ‘fraud’

Yesterday I came home to a strange voicemail from ING Direct Canada. I decided to phone back right away because I noted the following 3 things about the message: The toll free number provided was nowhere to be found on the bank’s web site The message left was with regards to “my profile and information” […]

Mar 26th, 2014 | Filed under Banking, Retail Banking

I’ve always had mixed feelings regarding handing over my ID to a merchant when paying by credit card. On one hand it’s great that the merchant is attempting to protect its business and you from fraud. On the other hand you are handing over your personal information to a complete stranger. I was shopping last […]

Jan 24th, 2012 | Filed under Retail Banking

Last week the FFIEC issued the long awaited Supplement to Authentication in an Internet Banking Environment. I read through the 12 page report (it’s actually 8 pages with a 4 page appendix), and kept reminding myself that I should try to look at this in a cup half full manner. Yes, I can be a […]

Jul 5th, 2011 | Filed under Banking

Last week I attended “The Future of Cards and Payments” conference in London. Over two days, various speakers shared their perspectives on how they see the cards and payments market developing, particularly in the UK. Here is a selection of facts, which I picked up during the presentations and found especially interesting: The crisis hasn’t […]

Jul 13th, 2010 | Filed under Banking, Retail Banking

If only it were just a blip. Mashable just reported that a simple Google search reveals Blippy users’ credit card numbers. As much as I love the social web, I could never wrap my head around the concept of folks providing their credit card number in order to share info on what they are purchasing. […]

Apr 23rd, 2010 | Filed under Retail Banking

I just returned from the Digital Insight National Client Conference in San Antonio. I was invited to speak on social media for banking, and I also took some time to attend several of the sessions. One of the sessions I attended was a panel discussion with a group of four commercial businesses. These middle market […]

Mar 17th, 2010 | Filed under Banking

Last Friday I got a call from the fraud department of my credit card company asking me about several transactions. None of them were made by me and I declared them to be fraudulent. We went through the usual motions – card cancelled, new card will be sent in the mail, I am not responsible […]

Mar 10th, 2010 | Filed under Banking
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I recently blogged about why Businesses Require Better Protection Online. The writeup was based on a warning from the FDIC that was aimed at businesses who bank online. Last week, a firm called Genlabs Corp. had $437,000 fly out of their account. Username, password, and token were compromised as fraudsters gained access to the account. […]

Oct 21st, 2009 | Filed under Banking

Tough times bring about some pretty unfortunate acts. Disgruntled employees are a huge risk as they can do quite a number on bank assets and customer information. There is no doubt, the number of internal fraud incidents we are hearing about these days are on the rise. It’s unfortunate but true. However, internal fraud is […]

Mar 11th, 2009 | Filed under Banking