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Posts Tagged ‘mobile banking’

There was an interesting headline in the news last week that grabbed my attention - St George Bank to ‘decommission’ online banking for mobile. I read this article with great interest, particularly since St. George was such an early mover in online banking. The message is confusing, as is the quote from the bank’s CIO: “We […]

May 22nd, 2014 | Filed under Banking, Retail Banking

This week I saw the news that Bank Zachodni WBK in Poland, part of the Santander Group, “embedded an extensive m‑commerce marketplace into its mobile banking & payment application.” The users can log into their mobile banking app, and from there shop at a variety of merchants embedded in the application. According to the announcement, […]

Apr 17th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

A new trend in the digital publishing world is a shift toward ‘native advertising.’  Advertisers are beginning to make ads more subtle, blending them into the actual content of the website.  The ads are presented in a way that flows seamlessly with the voice and style their environment.  Sites like Facebook, Twitter, Google, and others […]

Jan 27th, 2014 | Filed under Retail Banking

NCR announced yesterday that it is acquiring Digital Insight for $1.65 billion. This is a rather quick “flip” for private equity firm Thoma Bravo, as they purchased Digital Insight from Intuit for $1.03 billion this past summer. The move makes a lot of sense for a firm like NCR. However, I am left scratching my […]

Dec 3rd, 2013 | Filed under Banking, Retail Banking

We recently held a banks-only roundtable at our offices in Toronto to discuss “New Imperatives for Omni-Channel Delivery.” With representation from Canadian and US financial institutions, we had a robust conversation around the movement from “multi-channel” (old and siloed) to “omni-channel” (integrated and mutually reinforcing). Some of the attendees had interesting – and fairly recent […]

Nov 26th, 2013 | Filed under Banking, Retail Banking

Earlier this year, Celent released a report, Branch Boom Gone Bust: Predicting a Steep Decline in US Branch Density, which made comparisons between the decline of brick-and-mortar video rental stores, like Blockbuster, and branch banking in the US.  Celent argued that the decline of Blockbuster at the hands of digital alternatives is a cautionary tale […]

Nov 25th, 2013 | Filed under Banking, Retail Banking, Uncategorized

I wish. It would be great if we could make the password a thing of the past, but alas we are still reliant on this old school approach. The password as we know it will eventually be a thing of the past, and multifactor authentication will evolve with it. One of the better articles I […]

Nov 13th, 2013 | Filed under Banking, Retail Banking

We are just about to release a new report that evaluates the tablet apps from the top Canadian Banks. The space is expanding rapidly and banks are working hard at building and releasing new apps. Last week TD Bank Canada released a brand new app for Android tablets. Although the app wasn’t ready in time for our […]

Oct 28th, 2013 | Filed under Banking

Mobile banking is clearly a huge trend. Financial institutions have embraced mobile and are slowly but surely moving forward with updated apps, features and functions. I spend a lot of time talking to banks of all sizes about digital banking. From tablets to smartphones, mobile banking has dominated most of my conversations with banks and […]

Oct 22nd, 2013 | Filed under Retail Banking

Banks aren’t the swiftest at keeping up with tech trends. It’s not a surprise,  particularly with the constraints imposed by compliance, risk, IT security, and legal. There is also the mess of legacy systems that eat up scarce IT resources. However, there are several key trends that simply can’t be ignored if banks want to stay […]

Sep 25th, 2013 | Filed under Retail Banking