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Posts Tagged ‘Retail Banking’

Celent recently released the report On the Margins: A Comparison of Banks and Credit Unions by Asset Tier, where community institutions of the same size are compared across a number of performance metrics, mainly efficiency ratio. One of the most interesting findings is that credit unions are becoming less efficient at a faster rate than […]

Apr 27th, 2015 | Filed under Banking, Retail Banking

One of the great advantages of being a Celent analyst is that we’re able to look at banking advances around the world and share what we learn with our clients and readers. This week I’d like to focus on a few interesting developments in the United Kingdom. The unifying theme this time around is innovation […]

Apr 21st, 2015 | Filed under Banking, Retail Banking

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. As expected, it was a great way to read the temperature of the banking industry. The conference was well attended, with broad representation from all institution sizes and markets. There were a couple of overarching themes throughout the event. […]

Mar 16th, 2015 | Filed under Banking, Events, Retail Banking

Next week I will be moderating a panel discussion at American Banker´s Retail Banking Conference in Austin about the competitive pressures of community institutions. It’s an important topic that Celent discussed in a report published last year: And Then There Were None: The Disappearance of Community Banks. The figures below outline the decline of banks […]

Mar 6th, 2015 | Filed under Banking, Events

Celent recently released two reports looking at the state of banks and credit unions: And Then There Were None: The Disappearance of Community Banks and Catch CU: The Ongoing Evolution of the Credit Union Market. The analysis within each report shows a clear trend towards industry consolidation. The number of commercial banks in the US […]

Dec 2nd, 2014 | Filed under Banking, Retail Banking

I’ve just returned from a two-week swing through Asia, with stops and roundtables in Tokyo, Singapore, Melbourne and Sydney. Along with my colleague Neil Katkov I was fortunate to meet a large number of clients and market participants, both banks and their ecosystem partners, in a series of more than two dozen meetings. In each […]

Oct 29th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

I was able to attend Oracle’s Open World at the end of September, and although it conflicted with Sibos, it was an extravaganza. While there I sat down with some of the folks involved with core systems; they outlined the interesting way they’re thinking about progressive transformation (briefly, how to migrate core systems gradually; the […]

Oct 9th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

On May 5th 2014, La Caixa, one of Spain’s largest financial institutions, officially announced the launch of a Facebook app that provides users access to online banking features through the Facebook platform. It’s just the second bank in North America and Europe to launch a Facebook banking app, and, as far as Celent is aware, […]

Jul 23rd, 2014 | Filed under Banking, Retail Banking

NetFinance 2014 just finished in Miami.  Celent spoke on “Engaging Mobile Customers through Content, Display, Alerts, and More,” which generated a number of follow-on conversations on how to execute on the notion of engaging with customers, and a great question on how long today’s innovation stays differentiated. Our answer: “not very.” I’ve mentioned before that […]

May 5th, 2014 | Filed under Banking, Retail Banking, Uncategorized

Celent thinks that banks can learn a lot from other industries.  Since I spend a lot of time on planes, I’ve gotten to thinking about the similarities between banks and airlines.  They have a lot in common when we think about the way that they interact with their customers.  They are both: 1. A means […]

Feb 18th, 2014 | Filed under Banking, Retail Banking