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Posts Tagged ‘Security’

There is a lot of hype around wearables (smartwatches, fitness bands, etc.) and they may have all kinds of interesting potential. This potential, particularly for banking is still to be determined. However, I believe that there is a great opportunity for certain wearable devices to provide strong authentication and enhance the user experience (see this […]

Nov 11th, 2014 | Filed under Corporate Banking, Retail Banking

Last week’s newspapers brought the unsettling news that JP MorganChase’s internal CRM systems were penetrated by unknown attackers, compromising the personal information of 76 million households and 7 million small businesses. The Bank had released a statement to its clients on Thursday noting that “there is no evidence” that account numbers, ATM PINs, or social security […]

Oct 8th, 2014 | Filed under Banking, Retail Banking, Uncategorized

Lately there has been much fanfare around wearables. From Google Glass to smartwatches, there has been no shortage of press releases, articles and hype surrounding these devices. I must say that I personally find all of this stuff amazingly cool, and love trying out new things. I am also super excited about the Moto 360 smartwatch […]

Aug 28th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

It’s been a whirlwind week for service provider analyst days and client conferences: Friday with Genpact, Tuesday and Wednesday with FIS, and Thursday with IGATE. Each firm is trying to differentiate itself amidst all the market noise; like banks, they’re constantly resisting the grind of commoditization. And while interaction was unique and fascinating, four common […]

May 16th, 2014 | Filed under Banking, Corporate Banking, Retail Banking

Yesterday I came home to a strange voicemail from ING Direct Canada. I decided to phone back right away because I noted the following 3 things about the message: The toll free number provided was nowhere to be found on the bank’s web site The message left was with regards to “my profile and information” […]

Mar 26th, 2014 | Filed under Banking, Retail Banking

Finovate just ended yesterday, and it was great to see all the new and interesting ideas floating around the financial services space.  For those who may not know, Finovate is a two-day event that showcases some of the best new and innovative things happening in financial services technology.  Over 60 companies coming from all over […]

Feb 13th, 2014 | Filed under Banking, Retail Banking, Uncategorized

A couple of weeks ago the European Central Bank (ECB) published a draft document for public consultation on Recommendations for Security on Mobile Payments. These recommendations were developed by the European Forum on the Security of Retail Payments, SecuRe Pay. This document follows similar recommendations for internet payments, and for payment account access services. Creation of standards […]

Dec 3rd, 2013 | Filed under Banking, Retail Banking

A rash of denial of service attacks hit major US banks this week. These are scary incidents that wreak havoc for banks and their customers. For now at least, these attacks appear to be limited to online sites, and are therefore interrupting the online banking activities of the US public. Online banking is a mainstream […]

Sep 28th, 2012 | Filed under Retail Banking

Last Friday, the press began reporting about a major data breach at Global Payments, a large US card processor. As always in the early stages of such events, there were plenty of rumours and speculation with various sources reporting stolen card numbers to be as low as 50,000 or as high as 10 million. This […]

Apr 2nd, 2012 | Filed under Banking, Retail Banking

Just about one year ago, the Chase website suffered a major outage. Today, chase.com is down again, this time with a revoked security certificate: This is a major issue, as no bank wants its customers to be presented with the message, “you may be communicating with an attacker.” This is how the browser (Google Chrome) […]

Aug 17th, 2011 | Filed under Retail Banking