Posts Tagged ‘tablets’

Only a couple years ago, as mobile banking was growing rapidly, and the conversation around development strategies was at its height, tablets played a prominent role in channel strategies at the largest and most digitally mature institutions. The consumer interest in tablets over the last year or two, however, has plateaued—even waned. Tablet is nowhere […]

Jan 25th, 2016 | Filed under Banking, Retail Banking

Mobile banking is clearly a huge trend. Financial institutions have embraced mobile and are slowly but surely moving forward with updated apps, features and functions. I spend a lot of time talking to banks of all sizes about digital banking. From tablets to smartphones, mobile banking has dominated most of my conversations with banks and […]

Oct 22nd, 2013 | Filed under Retail Banking

Celent recently hosted a client event called New Imperatives for Omni-Channel Delivery.  Motivated by the convergence of channels, we designed this forum to explore banks’ need to coordinate all the ways they touch customers across the entire set of organizational silos. Celent’s belief is that in the New Normal, retail delivery will never be the […]

Jul 11th, 2013 | Filed under Banking, Retail Banking, Uncategorized

I recently spent several days in New York speaking to a host of clients, both technology providers and banks, many of whom are focused on driving adoption of new technologies.  I was struck by the consistent increased focus on simplicity in the customer experience. Why is this important?  I contend that in human behavior generally, […]

Mar 5th, 2013 | Filed under Banking

Google has announced that it’s going to deep six iGoogle, its dashboard portal to the web. Google is shutting it down because it claims that iGoogle, “had become less relevant in the age of the mobile Internet.” There are likely numerous reasons for this shutdown – Google’s “spring cleaning effort,” politics, centralization of web apps […]

Jul 5th, 2012 | Filed under Retail Banking

Celent Banking Innovation and Insight Day is around the corner! The response so far to this event has been tremendous and we are expecting a full house. Come join us in Charlotte on June 13th to gain a fresh perspective on the future of mobile banking and payments, tablet banking, industry disruption, and more. Celent […]

May 8th, 2012 | Filed under Uncategorized

There is a lot going on in the cash management space, and numerous banks are steadily working on plans for up to date portals, solutions, and experiences. I published a new report last week, Top Trends in Corporate Online Banking. The report examines and analyzes the top trends in online cash management, and provides recommendations […]

May 7th, 2012 | Filed under Uncategorized

Happy new year! I thought it would be fun to recap 2011 by calling out the top 10 posts on our blog from 2011. The following list is based on total number of unique visits to each of these posts. Some of these are bang on as far as topic interest goes others may be […]

Jan 4th, 2012 | Filed under Corporate Banking, Retail Banking

I’ve been thinking about this for some time and wrote about it in a report I published this past June. It’s already starting to materialize. This week, Citi unveiled it’s new website, and it’s modeled after the mobile and tablet experience. To get a feel for the changes, have a look at the video Citi […]

Oct 7th, 2011 | Filed under Retail Banking

iPad mania has swept the globe. Android based Honeycomb tablets are starting to pop up like weeds. The Blackberry Playbook was launched recently to very mixed reviews. What does this all mean for the banking space? Is banking on a tablet considered online banking or mobile banking? The answer is both and neither. Tablets are […]

May 3rd, 2011 | Filed under Banking, Corporate Banking, Retail Banking